New at ATIM! Store and Stock controller (CSSC - VCARE)
World First Authentic Practical Oriented Approach Certification Program
CSSC certification is designed to increase knowledge of the role of the store and warehouse, the functions of the store and warehouse personnel, how stock is managed and moved into through and out of the warehouse either to an internal customer or an external customer.
Releasing The Power Of Your Value Chain For Profits
Operating within a store’s environment and managing the large quantities and value of stock is a competitive advantage in today’s dynamic economy. Gaining this competitive advantage requires being able to identify the various operations within the store and recognizing the need to implement continuous improvement initiatives to make a store more productive. Being able to identify different categories of stock and knowing how to best ensure the right material is in the right place at the time it is needed.
The program covers the role of the store in the 21st Century, how the store fits into the greater supply chain, the roles and responsibilities of those that work in a stores environment, the need for safety and security of both personnel and stock, the receipt, storage and issuing of stock, as well as the proper management of a company’s valuable assets. Each of which presents a challenge to those responsible.
Introduction To Stores And Stock Control
1.1 Warehousing and Supply Chain Management
1.2 Roles, Responsibilities, and Relationships
1.3 Customer Service
- List and describe the objectives of store operations; name the different types of warehouses;
- Name and give an explanation of the areas of responsibility assigned to a store;
- Describe the components of a warehouse management system and the operation of a warehouse management system [WMS].
- Describe a range of leadership styles: identify applications for each;
- Name and describe the principle duties of each job function in the store;
- Distinguish between a policy and a procedure; give examples of each in a store;
- Discuss the importance of providing a satisfactory level of customer service to both internal and external customers;
Store Safety And Security
2.1 Risk and Safety Management
2.2 Warehouse Safety and PPE
2.3 Emergency Situations and Precautions
- Explain what a risk is; describe how risks can be identified and properly managed;
- Give a brief description of the Occupational Health and Safety Act as it applies to the operation of store activities;
- Identify areas in a warehouse where the potential for theft is evident; outline the actions to minimize those risks;
- Identify a number of potential accident situations; suggest ways to prevent their occurrence;
- Name the various categories of PPE [personal protective equipment]; give examples of the application of each.
- Discuss the roles and responsibilities of each role player in the event of an emergency;
- Explain the importance of maintaining discipline and clear-headedness during an emergency situation.
3.1 Stores Layout
3.2 Stores Productivity and Continuous Improvement
3.3 Materials Handling and Storage Equipment
- Explain the importance of allocating sufficient space for both the present and future needs to each warehousing activity;
- Explain the need to integrate the materials handling system into the store layout;
- Compare and contrast the various storage methods; give practical examples of the application of each;
- Define the term productivity; give examples of how productivity in the store can be increased;
- Describe the role of ergonomics in improving productivity;
- Name the classes of function-oriented materials handling systems; suggest an application for each;
- Compare and contrast the categories of materials transport systems; give an example from each category.
Stock Identification & Stock Control
4.1 Classifying and Coding Stock
4.2 Stock taking and Stock Audits
- Name the primary purpose of classifying and coding stock in both a manufacturing and distribution environment;
- Compare and contrast bar-coding technology with the use of radio frequency [RFID] identification technology;
- Give the advantages and disadvantages of a range of automated data collection techniques;
- Give the primary purpose of taking stock and reconciling the actual count with the book count;
- Explain how the ABC principle can be utilized in determining the frequency by which an item is counted;
- List the key steps to a stock reduction program; highlight the significance of each step.
5.1 Inbound Logistics
5.2 Stock Issues
5.3 Stock Returns
5.4 Reverse Logistics
5.5 Distribution Management
- With the aid of a flow diagram, describe each step in the receiving process;
- Explain the need to identify all incoming goods prior to them being placed into storage.
- With the aid of a flow diagram, give an explanation of each step in the issuing process;
- Name the types of issues; give an explanation of where each would be appropriate;
- Give an explanation of the various ways in which picking can be carried out; give the advantages of each method;
- Explain the importance of reverse logistics both from an economic and an environmental perspective;
- With the use of examples, differentiate between the different types of recovery options.